APPEAL LETTER TEMPLATE

Bundling / NCCI Edit Appeal Letter (Modifier 59)

Use this when an NCCI edit bundled a second procedure into the primary and both were genuinely separate. It wins on documentation of distinctness — separate site, session, or encounter — not on the modifier alone.

Written forPractice ManagerBilling Lead

What makes it win

  • Prove the two procedures were distinct: different anatomic site, separate session, or a separate encounter
  • Support Modifier 59 (or the more specific X{EPSU}) with the operative/procedure note, not just the code
  • Cite the NCCI Policy Manual exception that applies to the code pair
  • Confirm the modifier is on the correct (secondary) line and the edit pair is separable (Modifier Indicator 1)

The template

Replace the [BRACKETED] fields with your details. This is the manual version of the appeal Volari files for you automatically.

[PRACTICE LETTERHEAD]
[DATE]

[PAYER NAME] — Appeals Department
[PAYER APPEALS ADDRESS]

RE: Appeal of Bundling / NCCI Edit Denial (CARC 97)
Patient: [PATIENT NAME]   Member ID: [MEMBER ID]
Claim #: [CLAIM NUMBER]   Date(s) of Service: [DOS]
Codes at issue: [PRIMARY CPT] and [SECONDARY CPT]

To the Appeals Department:

We are appealing the bundling of [SECONDARY CPT] into [PRIMARY CPT]. These were distinct services and [SECONDARY CPT] is separately payable with Modifier 59 (or [XS/XU/XE/XP]) appended.

The procedures were not components of one another: [DESCRIBE DISTINCTNESS — separate anatomic site / separate session / separate encounter, WITH SPECIFICS]. The NCCI edit pair carries Modifier Indicator 1, permitting a modifier when the services are separate, and the circumstances here fall within the NCCI Policy Manual exception for [CITE EXCEPTION].

The enclosed [operative/procedure] note dated [DATE] documents each service independently, including [DISTINGUISHING DETAIL: site, laterality, time, or session].

We request [SECONDARY CPT] be paid as a distinct procedural service. Please contact [CONTACT NAME] at [PHONE] with questions.

Enclosed: procedure note, corrected claim with Modifier 59 on line [LINE NUMBER].

Sincerely,
[BILLING MANAGER NAME], [TITLE]
[PRACTICE NAME] — NPI [NPI]   TIN [TIN]

Common questions

When should I use a bundling / ncci edit appeal letter (modifier 59)?

Use this when an NCCI edit bundled a second procedure into the primary and both were genuinely separate. It wins on documentation of distinctness — separate site, session, or encounter — not on the modifier alone. It addresses: Bundling denials — CARC 97 (payment included in another service), NCCI edit pairs.

What makes this appeal letter win?

Prove the two procedures were distinct: different anatomic site, separate session, or a separate encounter; Support Modifier 59 (or the more specific X{EPSU}) with the operative/procedure note, not just the code; Cite the NCCI Policy Manual exception that applies to the code pair; Confirm the modifier is on the correct (secondary) line and the edit pair is separable (Modifier Indicator 1).

Other appeal letter templates
Medical Necessity Appeal Letter →Timely Filing Appeal Letter (with Proof of Timely Submission) →Prior Authorization / Retroactive Authorization Appeal Letter →E/M Downcoding Appeal Letter (Level Reduced) →Non-Covered / Benefit Denial Appeal Letter →Coordination of Benefits (COB) Appeal Letter →Corrected Claim Cover Letter →Experimental / Investigational Appeal Letter →Provider Not Eligible / Credentialing Appeal Letter →Frequency / MUE Units Appeal Letter →Generic First-Level Appeal Letter →Peer-to-Peer Review Request Letter →Second-Level / External Review Request Letter →

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