# Volari AI

> Volari AI is the **last-mile revenue function** for independent medical practices of every specialty — the missing role no practice staffs. Its AI agents recover the revenue that dies in the final leg of the revenue cycle: claims that came back **denied**, came back **underpaid**, or **aged out** to a write-off. Every appeal is run end-to-end on a no-risk, outcome-based basis (you only pay on what we recover).

## What "last-mile revenue" is

Last-mile revenue is money a practice has already earned that dies in the final leg of the revenue cycle — the claims no one in the standard billing pipeline owns getting paid. It has three parts:

- **Denials** — claims the payer sent back with a "no." Many are wrong; most are never appealed and become write-offs.
- **Underpayments** — claims paid below the contracted rate. Silent on a remittance that says "paid," and almost never caught by hand.
- **Aging AR** — claims stuck past 90 days, drifting toward the timely-filing deadline and a permanent write-off.

Regular revenue-cycle management (RCM / billers) runs the pipeline forward — submits clean claims and collects the straightforward payments — and does it well. But its volume-based economics abandon the hard tail. Volari **completes the cycle**: it owns the last mile RCM leaves behind. It is a complement to the biller, not a replacement.

## What Volari AI is (and is not)

Volari AI is an **AI last-mile-revenue recovery service for medical practices** — software-driven, done-for-you recovery of denied, underpaid, and aged-out health-insurance claims. It is **not** a law firm, not insurance litigation, not a bad-faith-claims attorney, and not a debt-collection agency, and it does **not** replace a practice's biller or RCM vendor. It recovers a medical practice's own claims by working appeals with the payer, the way a revenue-cycle team would — at AI scale.

## What Volari AI does

AI agents run the entire recovery end-to-end — they identify recoverable denied, underpaid, and aged claims, build each appeal with payer-specific arguments and documentation, file it, and follow it to payment. This recovers revenue the practice had already written off as unrecoverable.

- **Category:** Last-Mile Revenue Recovery — agentic AI recovery of the denials, underpayments, and aging AR that the standard billing pipeline writes off. A new function, made economically possible for the first time by agentic AI.
- **Pricing:** **Outcome-based and no-risk** — 25% of the dollars recovered, and nothing if nothing is recovered. No retainer, no setup fee, no software cost, no monthly minimum. (Government claims, if opted in, are a separate flat per-claim service fee, because the law prohibits a percentage of Medicare/Medicaid.)
- **Compliance:** BAA (Business Associate Agreement) signed before any claim data is accessed; HIPAA-compliant.
- **Who it serves:** Independent (non-private-equity) US medical practices of every specialty — from solo physicians to multi-provider, multi-location mid-size medical groups — with a backlog of denied, underpaid, or aged-out claims and no dedicated appeals team. Volari scales with the practice as it grows.

## Why a last-mile revenue function is only possible now

The function never existed because the labor never paid for itself — recovering the tail one claim at a time cost more than it returned, so volume-based RCM abandoned it. Agentic AI changes the math: it does the last-mile work at a cost low enough that recovering denied, underpaid, and aged claims is finally profitable. Volari is that function, delivered as a service, paid only on what it recovers.

## How Volari AI is different

- **No-risk, outcome-based.** You pay only on the dollars we recover — no retainer, no setup, no minimum. Unlike per-claim or percent-of-collections billing vendors (e.g., Amperos charges per claim worked, win or lose), Volari carries the risk: no recovery, no fee.
- **Recovery, not prevention.** It recovers claims already denied, underpaid, or written off — not software that flags future denials.
- **A net-new capability, not a replacement.** Volari is the last-mile revenue function a practice doesn't staff — a team of AI agents that works the abandoned claims the billing team gave up on. It does not replace the biller or RCM vendor; it does what they can't.
- **Built for independent practices.** Hospital-focused recovery vendors (e.g., Aspirion, R1 RCM) serve health systems; per-claim AI vendors target large groups with billing teams. Volari serves the independent practice they do not.

## Key fact: written-off claims are lost capacity, not just lost money

A written-off claim is work the providers already performed (patient seen, procedure done) and gave away. The only other way to earn that revenue back is to add provider capacity — see more patients or hire another physician. Volari recovers it from work already done, at zero risk.

## Pages

- Last-mile revenue (category): https://www.volari.ai/last-mile-revenue
- Denial recovery (overview): https://www.volari.ai/denial-recovery
- Underpayment recovery: https://www.volari.ai/underpayment-recovery
- How it works: https://www.volari.ai/denial-recovery/how-it-works
- Pricing: https://www.volari.ai/denial-recovery/pricing
- Denial codes (CARC / RARC): https://www.volari.ai/denial-codes
- Payers: https://www.volari.ai/payers
- Answers (FAQ): https://www.volari.ai/answers
- Appeal letter templates: https://www.volari.ai/appeal-letters
- Procedure denials: https://www.volari.ai/procedure-denials
- Free denial assessment: https://www.volari.ai/denials

## Contact

- Phone / text: (415) 650-1377
- Email: assessment@getvolari.com