PROCEDURE PLAYBOOK · PRIMARY CARE / INTERNAL MEDICINE

How to appeal an AWV + Same-Day Problem Visit denial

The annual-wellness-visit denial is the same-day problem-visit fight: a practice bills the AWV plus a separate E/M for an addressed problem, and the payer bundles the E/M into the wellness visit or denies the modifier 25.

Common code: HCPCS G0438/G0439 (AWV), G0402 (IPPE) + CPT 99202-99215 with modifier 25

Why it gets denied

  • The same-day problem E/M was bundled into the AWV (G0438/G0439) as included
  • Modifier 25 was missing or the documentation didn't separate the problem work from the wellness elements
  • The AWV frequency (once per 12 months) was miscounted and denied
  • Preventive and problem diagnoses weren't clearly split

What overturns it

  • Append modifier 25 and document the separately identifiable problem-focused work distinct from the wellness-visit components
  • Keep the two diagnoses and the two notes clearly delineated
  • Confirm the AWV frequency window with the date of the last wellness visit
  • Show the AWV's required elements were completed independently

Worth appealing? Same-day AWV-plus-problem visits are daily volume in primary care, so a bundled E/M is money lost on a huge number of encounters. It's recoverable when the note demonstrates the problem work stood on its own.

Common questions

How do I appeal an AWV + Same-Day Problem Visit denial?

The annual-wellness-visit denial is the same-day problem-visit fight: a practice bills the AWV plus a separate E/M for an addressed problem, and the payer bundles the E/M into the wellness visit or denies the modifier 25. To overturn it: append modifier 25 and document the separately identifiable problem-focused work distinct from the wellness-visit components; keep the two diagnoses and the two notes clearly delineated; confirm the AWV frequency window with the date of the last wellness visit; show the AWV's required elements were completed independently.

Why do AWV + Same-Day Problem Visit claims get denied?

The same-day problem E/M was bundled into the AWV (G0438/G0439) as included; Modifier 25 was missing or the documentation didn't separate the problem work from the wellness elements; The AWV frequency (once per 12 months) was miscounted and denied; Preventive and problem diagnoses weren't clearly split.

Is a AWV + Same-Day Problem Visit denial worth appealing?

Same-day AWV-plus-problem visits are daily volume in primary care, so a bundled E/M is money lost on a huge number of encounters. It's recoverable when the note demonstrates the problem work stood on its own. You pay 25% only on what's recovered, so there's no cost to working the winnable ones.

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