UNDERPAYMENT PLAYBOOK · MISSING PROMPT-PAY INTEREST

How to recover a Missing Prompt-Pay Interest underpayment

A prompt-pay interest underpayment is when a payer pays a clean claim past the deadline its state's prompt-pay law sets, and owes statutory interest on the late payment, but never adds it. The claim looks fully paid; the interest the law requires is simply missing.

How it shows up: The payer paid your claim late but the remittance carries no interest line — interest owed under state prompt-pay law that was never added

Why it happens

  • The payer paid past the state prompt-pay deadline (often 30 to 45 days for a clean claim)
  • Interest is owed by statute but the payer's system didn't calculate or add it
  • The interest posted at the wrong rate or on the wrong number of days
  • Late payments across a book accrued interest that no one tracked

What recovers it

  • Identify clean claims paid past the state's prompt-pay deadline
  • Calculate the statutory interest owed at the state's rate for the days late
  • Invoke the specific state prompt-pay statute and request the interest
  • Track payment turnaround across payers so late payments and owed interest surface automatically

Worth recovering? Prompt-pay interest is money the law already says you're owed, but no one bills for it because the claim paid. Per claim it's small; across a payer that routinely runs late, the accrued interest is a clean, statute-backed recovery.

Common questions

How do I recover a Missing Prompt-Pay Interest underpayment?

A prompt-pay interest underpayment is when a payer pays a clean claim past the deadline its state's prompt-pay law sets, and owes statutory interest on the late payment, but never adds it. The claim looks fully paid; the interest the law requires is simply missing. To recover it: identify clean claims paid past the state's prompt-pay deadline; calculate the statutory interest owed at the state's rate for the days late; invoke the specific state prompt-pay statute and request the interest; track payment turnaround across payers so late payments and owed interest surface automatically. Because the claim already paid, the hard part is catching it, reconciling the allowed amount against what you were actually owed.

Is a Missing Prompt-Pay Interest underpayment worth recovering?

Prompt-pay interest is money the law already says you're owed, but no one bills for it because the claim paid. Per claim it's small; across a payer that routinely runs late, the accrued interest is a clean, statute-backed recovery. A no-risk service makes it easy to find out, you only pay on what's actually recovered, so there's no cost to surfacing the ones that are real.

How does Volari find Missing Prompt-Pay Interest underpayments?

Volari reconciles every remittance line's paid and allowed amounts against what your contract and the payer's own rules say you should have been paid, surfaces the missing prompt-pay interest shortfalls no one flagged, and works the recovery. You pay 25% only on what's recovered, and nothing if nothing comes back.

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Volari's AI agentic crew that works your pile

The same AI agents that reconcile every line and recover your missing prompt-pay interest underpayments inside the app, each a specialist at one part of the fight, paid only on what they bring back.

Reva
Lead
Cody
Coding
Denny
Appeals
Faye
Follow-up
Iris
Intel

See what you were underpaid, line by line.

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