How do I know if I'm being underpaid by insurers?

You find underpayments by comparing the allowed amount on each remittance line to your contracted rate for that code — not by looking at denials, because underpayments come on claims that already paid. Most practices never do this line-by-line, so the losses stay invisible and repeat on every claim until the payer's fee schedule is corrected.

What actually matters

• Load your contracted fee schedules by payer and compare the allowed amount on every paid line against them
• Watch for the common patterns: below-fee-schedule pricing, misapplied MPPR, modifier reductions, silent-PPO discounts, and outdated rates
• Underpayments often have no denial code at all, so nothing in your PM system flags them
• Because they're systematic, one wrong loaded rate underpays every claim in that code family until you catch it
• Recover retroactively back to the effective date, and reconcile in batches, not one claim at a time

Common questions

Where Volari fits: Underpayment reconciliation is one of Volari's two lanes — see your exposure by uploading your remittances at /underpayment-recovery.

See the revenue you're owed but never collected.

A free assessment shows your real recoverable number from denied and underpaid claims. No risk, paid only on what we recover.