ANSWERS · PAYERS

How do I renegotiate payer contracts for better rates?

You renegotiate from data: know your current allowed amounts by CPT versus Medicare and versus other payers, identify your highest-volume and highest-value codes, and bring a specific ask backed by your quality, access, and cost story. Payers rarely raise rates unsolicited, and the ones that pay you worst are usually the ones most worth the conversation.

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What actually matters

  • Build a rate sheet: your allowed amount by top CPT, expressed as a percentage of the current Medicare rate, per payer
  • Target your highest-volume and highest-margin codes — a small percentage on those beats a big win on rare ones
  • Come with leverage: patient volume, geographic access, quality metrics, or specialty scarcity in your market
  • Ask for specific increases on specific codes with an effective date, and get the amendment in writing before you rely on it
  • Audit that the new rates actually load — a renegotiated rate the payer never applies is just another underpayment

Common questions

How often can you renegotiate payer contracts?

Most commercial contracts allow renegotiation at renewal (often annually) or with written notice. Even outside the window, a data-backed request on your worst-paying, highest-volume codes is worth making.

Where Volari fits: After a renegotiation, Volari's line-by-line reconciliation catches the claims where the payer never actually loaded the new rate.

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