What actually matters
- Two-thirds of denials are recoverable and roughly 90% are preventable — the write-off pile is mostly earned money
- Percentage-of-collections pricing rewards chasing easy claims and letting hard, aged ones sit
- Ask for write-offs by reason code and the appeal win rate; vague answers mean the appeals aren't happening
- Underpayments are the hidden layer — they post as 'paid,' so no write-off report even flags them
- This isn't necessarily your biller failing; it's the economics — which is exactly why a contingency specialist fills the gap
Move the sliders to your practice. This is a benchmark — your real number comes from your own remittances.
Common questions
How much of what practices write off is recoverable?
Industry data suggests about two-thirds of denials are recoverable and roughly 90% are preventable, so most write-offs represent collectible revenue that was abandoned for cost-of-effort reasons, not because the claim was truly dead.
How do I audit my billing company's write-offs?
Request a write-off report broken out by denial reason code and time period, alongside the appeal win rate. Then compare denied-claim dollars to recovered dollars — the gap is your recoverable write-off.
Where Volari fits: Volari recovers the write-off pile on contingency — every winnable denial and underpayment, including the small ones a biller can't justify working — so you keep your biller and recover what they pass on.
Recover what was written off.
Volari works the write-off pile on contingency — every winnable denial and underpayment, including the small ones a biller can't justify. Keep your biller; recover what they pass on. Paid only on what we recover.