A payer is paying slowly — escalation paths that actually work.
When a payer sits on clean claims, escalate on the record and use the leverage that exists: prompt-pay law. Most states require payers to pay clean claims within about 30–45 days or owe interest, and a documented, specific escalation — claim numbers, submission dates, the statute — moves money faster than repeated status calls.
Step by step
Common questions
How fast do payers legally have to pay?
Most states set a clean-claim deadline of about 30–45 days for electronic claims, with interest owed after that. Self-funded ERISA plans aren't bound by state prompt-pay law, so their timelines differ.
Does self-funded change my options?
Yes. Self-funded (ERISA) plans aren't subject to state prompt-pay statutes, so the leverage is the plan's own claims-procedure rules and the ERISA appeal timeline rather than a state deadline.
Where Volari fits: Slow-pay and the interest it owes tie into the same follow-up discipline Volari applies to denied and underpaid claims — the aged money that stalls when no one has time to chase it.
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