CO-107: Related/Qualifying Claim Not Identified
CO-107 means the payer needs a related or qualifying claim linked to this one — an add-on code without its primary, or a service that references another claim — and it couldn't find the connection.
Why payers issue CO-107
- An add-on code was billed without its primary procedure on the claim
- A related prior claim wasn't referenced or hadn't processed yet
- The two claims were split when they should have been billed together
- The qualifying service was billed to a different claim the payer didn't match
Is it recoverable? Recoverable by identifying the related claim and resubmitting with the primary/qualifying service so the payer can link them.
Common questions
What does CO-107 mean?
CO-107 means the payer needs a related or qualifying claim linked to this one — an add-on code without its primary, or a service that references another claim — and it couldn't find the connection. The related or qualifying claim/service was not identified on this claim.
How do I appeal or fix a CO-107 denial?
Recoverable by identifying the related claim and resubmitting with the primary/qualifying service so the payer can link them. Common causes: an add-on code was billed without its primary procedure on the claim; a related prior claim wasn't referenced or hadn't processed yet; the two claims were split when they should have been billed together; the qualifying service was billed to a different claim the payer didn't match.
Is a CO-107 denial worth appealing?
Recoverable by identifying the related claim and resubmitting with the primary/qualifying service so the payer can link them. You only pay on what's actually recovered, so there's no cost to working the ones that are winnable.
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