ERA / 835 EXPORT · ATHENAHEALTH

How to export your ERA / 835 from athenahealth

athenahealth (athenaOne / athenaCollector) receives ERAs into its billing platform and exposes them through its remittance and reporting tools. Because athena manages a lot of the remittance workflow for you, the fastest way out is usually a payment/remittance report from the reporting area, filtered to a recent date range.

Step by step

1
Sign in to athenaOne with a login that has billing/reporting access
2
Go to the reporting area and find the remittance, payment, or ERA-based report options
3
Filter to the payer(s) and the date range you want — the last several months of remittances works well
4
Run the report and export it (commonly to a spreadsheet/CSV); where athena exposes the ERA/835 files, download those for the fullest adjustment detail

Good to know

  • athena's strength is its reporting — a remittance or posted-payments report is often the cleanest export, even where the raw 835 file isn't directly downloadable
  • Reporting is role-gated; a scheduling or clinical login may not see the billing/remittance reports, so use a billing or admin account
  • Make sure the report includes the adjustment/denial detail (CARC/RARC or the reason for any reduced payment), not just the paid amount — that detail is what reveals recoverable money
  • Only payers set up for electronic remittance flow through as ERAs; anything paid on paper won't be in the electronic remittance report

How do I export my ERA or 835 from athenahealth?

athenahealth (athenaOne / athenaCollector) receives ERAs into its billing platform and exposes them through its remittance and reporting tools. Because athena manages a lot of the remittance workflow for you, the fastest way out is usually a payment/remittance report from the reporting area, filtered to a recent date range. Steps: sign in to athenaOne with a login that has billing/reporting access; go to the reporting area and find the remittance, payment, or ERA-based report options; filter to the payer(s) and the date range you want — the last several months of remittances works well; run the report and export it (commonly to a spreadsheet/CSV); where athena exposes the ERA/835 files, download those for the fullest adjustment detail.

What should I watch for when exporting remittances from athenahealth?

athena's strength is its reporting — a remittance or posted-payments report is often the cleanest export, even where the raw 835 file isn't directly downloadable; Reporting is role-gated; a scheduling or clinical login may not see the billing/remittance reports, so use a billing or admin account; Make sure the report includes the adjustment/denial detail (CARC/RARC or the reason for any reduced payment), not just the paid amount — that detail is what reveals recoverable money; Only payers set up for electronic remittance flow through as ERAs; anything paid on paper won't be in the electronic remittance report.

DrChrono →Tebra (Kareo / PatientPop) →ModMed (Modernizing Medicine) →eClinicalWorks →NextGen Healthcare →AdvancedMD →Practice Fusion →Elation Health →CareCloud →Office Ally →Any Clearinghouse or PM (Generic 835 Export) →

Got the file? See what's recoverable.

That remittance or posted-payments report is exactly what Volari's free assessment reads to show what's recoverable across your athena book. Upload it and see your real recoverable number — no risk, paid only on what we recover.

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