Step by step
Good to know
- CareCloud is used both directly by practices and through its billing-service arm — if a service manages your account, they can pull the export on request
- Remittance and reporting access is role-based; use a billing or admin login
- The exported report is usually enough to identify recoverable claims; the raw 835 carries every adjustment code
- Only electronically-enrolled payers appear as ERAs; paper EOB payers won't be in the electronic list
How do I export my ERA or 835 from CareCloud?
CareCloud (including its talkEHR/CollaborateMD-adjacent billing tools) receives ERAs into its practice-management/billing platform, where electronic remittances post against claims. You can review each ERA and use CareCloud's reporting to export payment, adjustment, and denial detail. Steps: sign in to CareCloud with a billing-capable login and open the billing area where ERAs are received and posted; find the remittance/ERA list and set the date range you want to pull; open an ERA to review, then run a payment/adjustment or denial report from the reporting tools; export the report (typically to a spreadsheet); where available, download the raw 835 files for the fullest detail.
What should I watch for when exporting remittances from CareCloud?
CareCloud is used both directly by practices and through its billing-service arm — if a service manages your account, they can pull the export on request; Remittance and reporting access is role-based; use a billing or admin login; The exported report is usually enough to identify recoverable claims; the raw 835 carries every adjustment code; Only electronically-enrolled payers appear as ERAs; paper EOB payers won't be in the electronic list.
Got the file? See what's recoverable.
The payment/denial report or 835 files you pull here are exactly what Volari's free assessment reads to show what's recoverable. Upload it and see your real recoverable number — no risk, paid only on what we recover.