ERA / 835 EXPORT · TEBRA (KAREO / PATIENTPOP)

How to export your ERA / 835 from Tebra (Kareo / PatientPop)

Tebra (the platform formed from Kareo and PatientPop) keeps your electronic remittances in the billing/practice-management module, under the area where insurance payments and ERAs are received and posted. You can view each ERA, run payment and adjustment reports, and export the data for your own records or for an outside review.

Step by step

1
Sign in to the Tebra/Kareo billing platform (the practice-management side, not just the clinical or patient-experience side)
2
Go to the payments or remittance area where insurance ERAs are received and posted
3
Filter to the date range you want — the last few months of remittances is plenty for a first look
4
Open an ERA to view it, and use the report or export option to pull posted payments with their adjustment detail; where available, download the ERA/835 files themselves

Good to know

  • Tebra is two products stitched together — remittances live on the Kareo billing side, not the PatientPop marketing side, so start in the billing platform
  • You'll need a role with billing/reporting permissions; view-only or scheduling roles may not reach the ERA and report areas
  • Tebra's payment and adjustment reports export cleanly and are usually enough to spot recoverable dollars; the raw 835 adds the full CARC/RARC detail if you can pull it
  • Only payers you're enrolled with for electronic remittance will post as ERAs; others arrive as paper EOBs that won't be in this list

How do I export my ERA or 835 from Tebra (Kareo / PatientPop)?

Tebra (the platform formed from Kareo and PatientPop) keeps your electronic remittances in the billing/practice-management module, under the area where insurance payments and ERAs are received and posted. You can view each ERA, run payment and adjustment reports, and export the data for your own records or for an outside review. Steps: sign in to the Tebra/Kareo billing platform (the practice-management side, not just the clinical or patient-experience side); go to the payments or remittance area where insurance ERAs are received and posted; filter to the date range you want — the last few months of remittances is plenty for a first look; open an ERA to view it, and use the report or export option to pull posted payments with their adjustment detail; where available, download the ERA/835 files themselves.

What should I watch for when exporting remittances from Tebra (Kareo / PatientPop)?

Tebra is two products stitched together — remittances live on the Kareo billing side, not the PatientPop marketing side, so start in the billing platform; You'll need a role with billing/reporting permissions; view-only or scheduling roles may not reach the ERA and report areas; Tebra's payment and adjustment reports export cleanly and are usually enough to spot recoverable dollars; the raw 835 adds the full CARC/RARC detail if you can pull it; Only payers you're enrolled with for electronic remittance will post as ERAs; others arrive as paper EOBs that won't be in this list.

DrChrono →ModMed (Modernizing Medicine) →athenahealth →eClinicalWorks →NextGen Healthcare →AdvancedMD →Practice Fusion →Elation Health →CareCloud →Office Ally →Any Clearinghouse or PM (Generic 835 Export) →

Got the file? See what's recoverable.

The posted-payments export or the ERA files you pull here are exactly what Volari's free assessment reads to show your recoverable denials and underpayments. Upload it and see your real recoverable number — no risk, paid only on what we recover.

Upload your remittances →Watch the agents work →
Volari AI · all export guides →