How to export your ERA / 835 from eClinicalWorks
eClinicalWorks (eCW) receives ERAs into its billing module, where electronic remittances are posted against claims. You can view each ERA/835, and eCW's reporting tools let you export payment and adjustment data — the detail that shows where claims were denied or paid short.
Step by step
Good to know
- eCW deployments vary (cloud vs. server-hosted) and menus differ between versions, so navigate by the billing and reporting functions rather than a fixed menu name
- You'll need billing/reporting rights; provider- or front-desk-only logins usually can't reach the ERA and report areas
- A denial or payment report is enough to get started; the raw 835 carries every CARC/RARC if you can export it
- Only electronically-enrolled payers post as ERAs — paper EOBs won't appear in the electronic remittance list
How do I export my ERA or 835 from eClinicalWorks?
eClinicalWorks (eCW) receives ERAs into its billing module, where electronic remittances are posted against claims. You can view each ERA/835, and eCW's reporting tools let you export payment and adjustment data — the detail that shows where claims were denied or paid short. Steps: sign in to eCW with billing access and go to the billing/claims area where ERAs are received and posted; open the ERA/remittance list and set the date range you want to review; view an individual ERA to confirm the detail, then use eCW's reporting to run a payment/adjustment or denial report; export the report (typically to a spreadsheet); where eCW lets you download the raw 835 files, pull those for the full code-level detail.
What should I watch for when exporting remittances from eClinicalWorks?
eCW deployments vary (cloud vs. server-hosted) and menus differ between versions, so navigate by the billing and reporting functions rather than a fixed menu name; You'll need billing/reporting rights; provider- or front-desk-only logins usually can't reach the ERA and report areas; A denial or payment report is enough to get started; the raw 835 carries every CARC/RARC if you can export it; Only electronically-enrolled payers post as ERAs — paper EOBs won't appear in the electronic remittance list.
Got the file? See what's recoverable.
Whether you export the report or the raw 835s, that's exactly what Volari's free assessment reads to find the recoverable denials and underpayments in your eCW data. Upload it and see your real recoverable number — no risk, paid only on what we recover.