There's a pile of money you already earned, and already wrote off.
The best denial recovery for an independent practice is the one built for you: not a hospital, not a billing team. See why →
Small-dollar denials triaged last. Complex appeals nobody had hours for. Claims that aged past timely filing. Volari is the agentic AI staff you needed but never had: a team of AI agents that works that written-off pile end to end. You pay 25% of what we recover. Nothing if we don't. BAA signed before we touch a claim.
We send a team of AI agents to fight for the revenue you wrote off. Results vary by payer and claim, and recovery isn't guaranteed, but you only ever pay on what we actually recover.
You know exactly which claims we mean.
It doesn't show up on a dashboard. The moment a claim lands in the pile, your team stops counting it. Four kinds of money quietly pile up:
None of it is your team's fault. It's just math: every time it made sense to let one more claim go, the pile got bigger.
It was never unrecoverable. It just wasn't worth a human's time.
Almost nothing in that pile was unwinnable. Every claim got denied for a reason, and every reason has an answer. It got written off for one reason: by hand, the appeal costs more than the claim pays back.
That's the one thing AI agents change: an appeal that took hours now takes seconds. The pile didn't change. The math did.
A written-off claim isn't lost money. It's work you delivered for free.
You saw the patient, did the procedure, wrote the note. You paid the full cost of that care, then gave the money away. There are only two ways to get it back:
Volari works the pile you've already paid to create: a recovery team that scales to the size of the pile, not the size of your payroll.
Meet our AI agentic crew, working your pile end to end.
You hand over your denials. Reva runs the recovery, and her crew does the work: each one a specialist at a piece of the fight, paid only on what it brings back. They're the same agents you'll meet inside the app, working under the oversight level you set.
A crew this thorough would cost you a department to staff. Here, it costs nothing until it pays you. And you stay in command: clinical is always yours, the judgment calls come to you, and the crew prepares the rest for filing at the oversight level you set. Every appeal asserts only what your documentation supports, and you remain the responsible party for what's filed under your name.
Insurers are denying with AI now. You can't fight that by hand.
Health plans are pouring money into AI — not to pay claims, but to deny them faster and at scale, with less and less human review. Against that, a busy biller or a basic software tool is a knife to a gunfight. The only answer is a better AI on your side.
It's documented on both sides of the market. ProPublica reported that Cigna's system let its own doctors deny over 300,000 claims in two months — about 1.2 seconds per claim, in batches, without opening the files. And a 2024 U.S. Senate investigation found the largest Medicare Advantage insurers increased their use of AI for coverage reviews, driving denials up as human review fell. (ProPublica, 2023; U.S. Senate Permanent Subcommittee on Investigations, 2024)
You can't win this by hand anymore. That's not pessimism — it's the new math. The practices that recover are the ones that bring a better AI to the fight.
If this revenue is real, why is it still sitting there?
Because everyone in recovery was built for someone else. The pile is the one place none of them go.
The pile didn't stick around because it's worthless. It stuck around because no one was built to work it on terms that make sense for an independent practice. Now someone is.
See the full head-to-head comparisons →No recovery, no contingency fee.
On our 25% commercial recovery, if we recover nothing, you owe nothing: these claims are already written off, worth zero to you today. (Optional government/Medicare claims are the one exception: a flat per-claim fee applies; see below.)
One honest exception: government claims, including Medicare, are billed at a separate flat per-claim fee if you opt in. Federal law prohibits charging a percentage on Medicare recoveries, and we stay within applicable state rules too. Disclosed up front, never bundled into the 25%.
That pile is full of patient data. Here's exactly how we treat it.
Before we look at a single claim, we sign a Business Associate Agreement. That's the first step, not the fine print: no data moves before the paper does. Then we make promises most vendors won't put in writing:
You've been pitched before, and you've been right to be careful. Outcome-based pricing means we have nothing to gain from your data except recovering your money, and you can read the BAA before you decide anything.
Built for the independent practice with a backlog and no appeals team.
As your practice grows, Volari scales with it: more locations, more providers, same no-risk model. No minimum claim volume, no enterprise tier, no "come back when you're bigger."
Your pile isn't unusual. It's the industry.
Every one of those denials is a fork: appeal it, or write it off. The ones that got written off didn't vanish. They went to the pile. The free denial assessment below shows you your own number, not the industry's.
Frequently asked questions
What exactly is the 'written-off pile'?
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It's the backlog of denied insurance claims a practice has stopped pursuing: the small-dollar denials triaged last, the complex appeals nobody had hours for, and the claims that aged past timely filing. They're written off not because they're unwinnable, but because appealing each one by hand costs more than it returns. Volari's AI agents make working that pile economical, recovering revenue the practice had already given up on.
How much does Volari's denial recovery cost?
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A flat 25% of the revenue we actually recover. No retainer, no setup fee, no software cost, no minimum, and no per-claim charge. If we recover nothing, you pay nothing. Government and Medicare claims, if opted in, are billed at a separate flat per-claim fee, because federal law prohibits charging a percentage of Medicare recoveries. We sign a BAA before accessing any claim data.
Do you replace our biller or billing company?
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No, and we're not just extra help. Volari is a net-new capability your EMR, RCM, and billing team don't have: a team of AI agents that recovers the denied and written-off claims your team gave up on or never had time to appeal. Your biller keeps doing their job. We work the pile they had to abandon.
Which denied claims can you actually recover?
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The claims practices typically write off as not worth the effort: small-dollar denials, aged claims, and complex appeals such as Modifier 25, medical-necessity, prior-authorization, Mohs documentation, and biologic denials common in dermatology and specialty care. AI agents make appealing these economical even when the human rework cost would have exceeded the recovery.
How is this different from per-claim AI tools like Amperos?
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Per-claim tools charge for every claim worked, win or lose, and are built to speed up an existing billing team's active queue. Volari is no-risk: you pay only on dollars recovered. We work specifically the written-off pile those tools' economics skip, serve practices with no billing team at all, and commit in writing to never sell your data or train AI on it.
Why won't Aspirion or R1 just do this for my practice?
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Hospital recovery vendors like Aspirion and R1 RCM serve hospitals and health systems on enterprise contracts. They aren't built to serve, and generally won't sign, an independent practice. Volari is built specifically for the practice they turn away: solo physician to mid-size group.
Is my patient data safe with Volari?
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Yes. We sign a Business Associate Agreement before accessing any claim data. Your data is encrypted in transit and at rest, and every access is audit-logged under HIPAA-compliant controls.
Will you sell my data or use it to train AI?
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No. Your data is never sold or licensed, and never used to train or improve any AI model, ours or anyone's. Outcome-based pricing means our only interest in your data is recovering your money.
Is this a law firm or legal representation?
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No. Volari AI is a revenue-cycle denial-recovery service for medical practices, not a law firm and not legal representation. Pricing is no-risk and outcome-based: you pay 25% only on the claim revenue we actually recover.
You're a newer company. Why should I trust you with this?
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Because the terms are built so you carry no downside. We sign a BAA before touching any data, we're paid only on dollars we actually recover, and there's no retainer, setup, contract, or minimum. The claims in your pile are already written off, worth zero to you today. You can start with the free, no-login denial assessment and see your real recoverable number before anything is committed.
No-risk sounds too good. What's the catch?
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No catch on the money side. You carry no financial risk: we're only paid when we recover money you'd already written off, so we carry the fee risk, not you. You stay in control of every appeal and remain responsible for what's filed under your name, as our Terms set out. The single exception on fees: government and Medicare claims, if you opt in, are billed at a separate flat per-claim fee, because federal law prohibits charging a percentage on Medicare recoveries. It's disclosed up front and never bundled into the 25%.
Will appealing my denials anger payers or trigger an audit?
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No. Appeals are a contractual right and a routine part of the revenue cycle. We follow each payer's documented appeals process and requirements precisely, nothing that jeopardizes your standing. Recovering revenue you're owed is normal business, not a provocation.
Are my patients affected in any way?
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Your patients aren't part of this process. We work strictly between your practice and the payer. The recovery is about revenue you already earned for care you already delivered, so our work is designed to involve no patient balance-billing or patient contact.
Do I have to approve every appeal before it's filed under my name?
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That's up to you. You set how hands-on to be: review every appeal before it goes out, or let the crew file the routine ones it's proven it can win and route the judgment calls (clinical, and anything it's unsure of) to you. Clinical appeals always come back to your physician, whatever your setting. The crew only files on its own within the limits you set, and only after a real track record against that payer. So early on, you're in the loop on nearly everything, and you remain the responsible filer on everything submitted under your name.
What exactly does the 25% apply to, and what if a payer later takes the money back?
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The 25% applies only to dollars we actually recover on claims you'd written off, never on revenue your biller would have collected anyway, and you get a per-claim report tying every fee to a specific recovered claim. If a payer later recoups a paid appeal, you owe nothing on the reversed amount.
See what's in your pile.
A free, no-login denial assessment shows your real recoverable number: the revenue you've been writing off, in real dollars. No obligation, and no PHI or claim data shared until a BAA is signed.